PLEASE READ CAREFULLY BEFORE ORDERING:)
Create your own unique stainless steel charms to suit your gift giving needs! You can engrave the back of a charm you want to purchase from my shop, or come up with something new! These charms will be laser engraved with your own personal phrases, date, or numbers on stainless steel charms so they will not tarnish or fade over time... Laser engraving enables us to use an almost endless amount of fonts.
Custom items do take a little extra time to create so please keep in mind that this delays the order by at least a couple of weeks usually (sometimes longer in peak seasons). If you are in a rush please contact me and let me know when you need it by, and what country you live in BEFORE ordering.
For any custom charms it has to be designed by a graphic designer so there is a one time $15 US design fee (per design) included in this listing. This is over and above the price of the item itself which is $3 - $4 per charm (see drop down options in the listing for choices and prices). Once the purchase has been made we will discuss font and I will send you a mock up proof for you to approve in a few days time - one revision included.
INSTRUCTIONS ON HOW TO ORDER
1. Make your selections from the drop down boxes (message me with questions:)
2. Fill out the Customization box with the exact text you'd like engraved. Please describe the font style you'd like or if you have a specific font in mind that's fine too. You will receive a proof with one revision included.
3. Click "Add to Cart"
If you are purchasing another charm in my shop and you'd like to get something put on the back of it, please select this option. With this option you are only purchasing the design fee and not the charm again:)
CUSTOM DESIGN FEE OPTION:
Please select this if you are purchasing a stainless steel charm in another listing but want customized wording on it instead of what is in the listing. ie... instead of the "Awesome Dad" you wanted " We Love You Poppa"
ORDERING MORE THAN ONE OF THE SAME DESIGN:
If you are ordering more than one charm all with the same design then the first one will have to be at full price (add to your cart separately) and all the rest will be at the "REPEAT ORDER" price. With this option you are only purchasing the charm itself and not the design fee which you already paid for as it's a one time fee.
If you have had the exact same design engraved before then the design fee doesn't apply and you can select the "REORDER" option.
MORE COMPLEX DESIGNS:
If you would like something even more complex, like a logo, image, or something else, please contact me as the graphic designer that works with us is great at visualizing what you have in mind with a few key descriptive words :)
SIZES AND MATERIAL:
ROUND: 3/4" x 7/8" or 19mm x 22mm
SQUARE: 3/4" x 7/8" or 19mm x 22mm
HEART: 3/4" x 7/8" or 19mm x 22mm
RECTANGLE BAR: 1/4" x 1 3/8 " or 8mm x 34mm
SMALL ROUND: 5/8" x 3/4" or 15mm x 18mm
SMALL HEART: 5/8" x 3/4" or 15mm x 19mm
The charms are made from high-quality stainless steel hand polished on both sides. Stainless steel is hypoallergenic and won't tarnish. The lettering will not fade, as we don’t use any paints or chemicals in our lasering process.
This ships free with the purchase of another item.
BEFORE ORDERING: Please take a minute to check my shipping time frames and estimated delivery times. You can also find information about store policies, frequently asked questions, taking care of your new jewelry and more....
Please feel free to contact me with any questions or special requests as I have a lot more items in stock that I am working on getting listed :)
If you have any other questions please click the "Ask A Question Button" - I will reply asap!!
Thank you so much for looking, we hope you will give or receive A Joyful Surprise!!!
Engrave the back of your charm, Custom engraving on stainless steel, laser engraved round, square, heart rectangle bar pendant Add on single
3-5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
CARE OF YOUR NEW JEWELRY:
Jewelry should be taken care of better than we actually do (I am guilty of this myself). It shouldn't be exposed to make up, sprays, perfumes, soap & lotions as the plating can be worn off. It is recommended that you take your jewelry off to swim, shower, and sleep. When you are not wearing your sterling silver or silver plated jewelry you should store it in an air tight zip-lock bag - this will help.
If your jewelry does tarnish you can always gently scrub it off with an old toothbrush and toothpaste then rinse with water but dry thoroughly immediately afterwards.
LASER ENGRAVED CHARMS:
Remove protective covering on the charm; clean any packaging residue with a lint free soft cloth and vinegar.
Every order is packaged in a cute organza gift bag ready to give as a gift, care instructions are included for jewelry.
You can have your gift sent directly to your loved one with a customized note attached. It's easy, when you checkout all you have to do is check the box to select that it is a gift and the option will come up to purchase a gift wrapping.
Please note when gift wrapping is purchased for Canadian and International orders it will be sent in a gift bag instead of a wrapped box as the box requires more costly shipping to be purchased. Or you can check out these links:
Gift bag: https://www.etsy.com/ca/listing/268185999
Gift box https://www.etsy.com/ca/listing/558008086
Please contact me with any custom or personalized order requests. I have new supplies arriving weekly so I usually have more items in stock then I have time to list so please ask me if there is something you are looking for :)
I am happy to make substitutions so if you see something in my shop you would rather than what is listed please leave me a note upon payment.
I take copyright infringement very seriously. I make every attempt to insure that the jewelry I sell is not in violation of any copyright or trademarked design from any company or artist. If you see an item in my shop that you feel is a copy of your design, please convo me right away.
US - shipments can be tracked but tracking is only available once your package has left Canada.
When you received notification your package has been shipped please give it a couple of days before you can expect to see tracking information. Please contact me with any questions or concerns you might have. Delivery time is usually a week.
CANADA - Unless you upgrade your shipping tracking is not available.
INTERNATIONAL - Some countries have tracking and some do not. This really depends on your countries ability to track packages within your own country. You can start to see your tracking (if available) after a couple of days of shipment. If you want guaranteed full tracking please contact me to make sure it is included.
No. You will be responsible for any associated VAT and handling charges that are levied by your government or postal service. We are not registered to collect VAT.
Measurements and more product information can be found under "Item details:"
Please check each individual listing for measurements, materials etc but if you have any questions please message me.
If you notice the address you entered for the SHIP TO is wrong, please contact me right away.
If your order has been shipped back to me (bounced back) there is an additional $5 reship fee along with the postage cost again (unless it was my fault :). These fees are less than my actual costs as the US/International brokers charge a large fee for returning your order back to me.